Citizen Journalism and the Future of News
Citizens are breaking down the barriers that have so long been established between those who deliver the news and those who read it
By Amy Ellen Soden, Staff Writer
On a typical Sunday morning in the year 2009, my ritual consisted of picking up a Starbucks latte and settling in with a copy of The Globe and Mail or The New York Times. Time seeped away effortlessly and I’d soak up all that was going on in the world with a tangible print paper. The activity itself was largely solitary ’ involving no conversation except that silent discourse flitting between my mind and the news. From Arts and Entertainment to Business and Economics, the pages of sections turned and my head became filled with stories of people and places, tragedies and celebrations, questions and opinions.
A few years ago, there was no shortage of coffee shop patrons ensconced by the fire with their papers or library browsers tucked away in armchairs with the weekend paper. News and publishing were equated with silent observation, a paper-to-person exchange, and minimal discussion. Now armed with an iPad, Samsung smartphone and MacBook Pro in 2012, I can’t help but notice how much things have changed from a communications and business perspective. RSS feeds, blogs, social media platforms, and citizen journalism have sidestepped the expensive and laborious publishing traditions to bring news to the people ’ for better or worse?
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Next to a sleek and shiny tablet, now a universal library for any periodical, a bulky paper with smudgy print and rustling pages seems on the verge of being deemed archaic. With the changing technologies of the digital era, the act of reading the news has been translated over to new platforms with different communicative norms. From a business standpoint, this means a few key things: increased viewership due to accessibility and digital marketing, new fee and payment structures for periodicals (app fees versus buying a newspaper from the stand) which changes the nature of costs and revenues and perhaps most importantly, citizen participant-driven journalism ’ a conversation involving journalists and audience where the roles occasionally intertwine.
So what exactly is a participatory or citizen journalist and why does he or she matter to the digital publishing landscape of news content? The answer is open-ended, but what it comes down to is the idea of the citizen now driving the conversation, responding actively to the news and becoming a part of a larger forum. News now goes beyond the scope of papers and readers; it has taken on a collective quality in that people are now a part of the very news they read. Leaving comments on a story, expressing an opinion on a critical piece or the simple act of ’sharing online via digital communications channels suggests that citizens are breaking down the barriers that have so long been established between those who deliver the news and those who read it. Is this good or bad for business? Does a broader conversation take away from the profession? There’s no right answer. One writer for The Guardian, David Marsh, speaks in favour of journalists maintaining a certain role in news delivery, setting up a standard for audiences to respond to in kind:
’Journalists should retain a powerful voice in what we do and how we do it. After all, we create the content: whether that content is words, pictures, audio or video; whether we are writers, editors, designers, or producers; whether it is published in print, on the web, via an app on your phone or tablet, or on social media ’ from a 140-character tweet to a 1,400-word comment article.
The sheer breadth of accessibility and open source content is now commonplace to the mobile news reader. Flipping through the punchy headlines of my Twitter feed while jumping to my HuffPost app after scanning my New York Times digital reel during my daily travels can all be done in minutes. Technology has made us fast-paced in so much of what we do, and by default, our tools, hobbies and media for?áchannelling?áinformation have adapted, too. Would I ever give up a quiet rainy weekend with a chai latte and a real, tangible, ink-that-will-get-on-my-hands, rain-softened newspaper? Not a chance. And I don’t believe papers are on the way out ’?áyet (there might still be too many nostalgic people like myself who love the traditional read). But something has definitively changed. When an article speaks to me, I find comfort in knowing that I have a choice to respond more directly now, to articulate my ideas beyond my own internal monologue and to participate in an evolving forum where people from all walks of life can simply discuss the news.
Amy is a recent graduate of the Sauder School of Business holding a Master’s degree in Business Management as well as a Bachelor of Arts degree in English. She is interested in marketing communications and business development. Follow her at www.twitter.com/amy_ess.
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